服务条款

生效日期:2026 年 7 月

欢迎使用 FutureOS。

在完成注册程序或以任何方式使用 FutureOS 服务前,请您务必仔细阅读并透彻理解本服务条款("本条款"),在确认充分理解后选择接受或不接受。一旦您完成注册或开始以其他方式使用服务,即表明您已阅读并同意受本条款的约束。如您不同意本条款的任何内容,请不要使用 FutureOS。

如果您未满 18 周岁,请在法定监护人的陪同下阅读本条款。

1. 签约主体与协议范围

本条款是您与西湖未来基因科技(杭州)有限公司(运营 FutureOS 服务)之间就使用 FutureOS 服务而订立的有效合约。服务包括:网站浏览、账户注册与登录、AI 模型 API 调用、科研技能工具使用、余额充值与费用管理等。

FutureOS 的网站地址为:https://www.future-os.cn

2. 账户的注册、使用与安全

2.1 注册资格

您须为具备完全民事行为能力的自然人、法人或其他组织。如果您是未成年人或限制民事行为能力人,您及您的监护人应承担不当注册行为导致的一切后果。您还需确保不是任何贸易限制或制裁的对象。

2.2 账户注册

您通过提供有效的电子邮箱地址、设置密码并完成邮箱验证后完成注册。每个邮箱地址仅可注册一个 FutureOS 账户。您应提供真实、准确、完整的注册信息,并在信息变更时及时更新。因信息不真实或不准确造成的后果由您自行承担。

2.3 账户使用与安全

一个账户仅对应唯一的法律主体,不得以任何方式转让、出借或赠与。您对您账户下的所有活动负责,应妥善保管您的登录凭据和 API 密钥。如发现未授权使用,请立即通知我们。我们对采取行动前已产生的后果不承担责任。

3. 账户的冻结与注销

您的账户在以下情形可能被冻结或限制功能:

  • 破坏或试图破坏服务正常运行;
  • 违反本条款或相关规则;
  • 违反国家法律法规;
  • 账户操作经合理判断存在异常;
  • 应国家有权机关要求。

连续 36 个月未登录且无未到期服务的账户,我们有权予以注销。发生冻结或注销时,您可按程序提出申诉,我们有权根据核实情况决定是否恢复。

4. 服务使用规范

您使用服务时须遵守中华人民共和国法律法规,不得利用服务从事以下行为:

  • 违反国家法律法规政策的任何内容;
  • 涉及国家秘密或危害国家安全的信息;
  • 淫秽、色情、赌博、暴力、恐怖或教唆犯罪的内容;
  • 侵害他人知识产权、名誉权、隐私权等合法权益;
  • 破坏或试图破坏网络安全(包括但不限于恶意爬取、流量攻击、反向工程);
  • 为他人发布上述违规内容提供便利。

违反上述规范的,我们有权删除内容、中止或终止服务,并冻结或注销您账户的部分或全部功能。

5. 费用与支付

FutureOS 采用预付费模式,按实际 Token 消耗计费,具体价格以平台公示为准。支持支付宝和微信支付在线充值。充值金额不可退款、不可提现、不可转让。

6. 隐私保护

我们重视您的隐私,具体信息收集、使用和保护方式详见 《隐私政策》

7. 知识产权

FutureOS 的 Logo、"FutureOS" 等标识、技术、代码的知识产权归西湖未来基因科技(杭州)有限公司所有。您通过平台生成的对话内容,其权利归属遵循相应模型服务商的开放政策。未经许可,您不得复制、修改、传播 FutureOS 的任何内容(代码、设计、文档等)。

8. 开源许可

FutureOS 核心代码以开源形式发布,具体许可条款见项目仓库中的 LICENSE 文件。开源许可仅适用于代码本身,不涵盖 FutureOS 商标、Logo 及托管服务。

9. 保密

我们承诺对您的账户信息和业务数据保密,不向第三方披露,除非:法律要求、经您同意、信息已公开,或为本条款目的向服务提供商必要披露。

10. 免责声明

AI 模型生成的内容可能存在不准确性,仅供科研参考,不构成专业建议。因上游模型服务商中断、网络故障、不可抗力等原因导致的服务不可用,我们不承担责任。因自然灾害、政府行为、电力或通讯故障等不可抗力造成的服务中断,我们不承担损害赔偿责任。

11. 责任限制

在适用法律许可的范围内,我们对与本条款有关的任何间接、惩罚性、特殊或派生损失不承担赔偿责任。因您违反本条款导致的第三方索赔,由您负责处理并赔偿我们因此遭受的损失。

12. 法律适用与管辖

本条款的效力、解释、变更、执行与争议解决均适用中华人民共和国法律。因本条款产生的争议应先友好协商;协商不成的,任何一方有权向西湖未来基因科技(杭州)有限公司所在地有管辖权的人民法院提起诉讼。

13. 通知送达

我们通过网页公告、电子邮件等方式发送通知,以您提供的联系信息为准。通知发送后视为已送达。您发给我们的通知应通过对外公布的联系方式送达。

14. 条款的更新与终止

我们有权对本条款进行变更,并将通过平台公告或邮件通知。您在变更后继续使用服务即表示接受修改后的条款。账户注销或双方协商一致终止服务后本条款终止,但保密、知识产权、管辖等条款继续有效。

Welcome to FutureOS.

Before completing registration or using the FutureOS Service in any way, please read and fully understand these Terms of Service (the "Terms"), and accept or decline them after careful consideration. By completing registration or otherwise starting to use the Service, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use FutureOS.

If you are under 18, please read these Terms with your legal guardian.

1. Contracting Parties and Scope

These Terms constitute a valid agreement between you and Westlake Future Gene Technology (Hangzhou) Co., Ltd. (operator of the FutureOS Service) regarding your use of the FutureOS Service. The Service includes: website browsing, account registration and sign-in, AI model API calls, research skill tools, balance top-up, and fee management.

The FutureOS website is located at: https://www.future-os.cn.

2. Account Registration, Use, and Security

2.1 Eligibility

You must be a natural person, legal entity, or other organization with full civil capacity. If you are a minor or a person with limited civil capacity, you and your guardian bear all consequences of improper registration. You must also ensure that you are not subject to any trade restrictions or sanctions.

2.2 Account Registration

You register by providing a valid email address, setting a password, and completing email verification. Each email address may register only one FutureOS account. You must provide true, accurate, and complete registration information and update it promptly when it changes. You bear the consequences of providing untrue or inaccurate information.

2.3 Account Use and Security

Each account corresponds to a single legal entity and may not be transferred, lent, or gifted in any way. You are responsible for all activities under your account and must safeguard your sign-in credentials and API keys. If you discover unauthorized use, notify us immediately. We are not liable for consequences arising before we take action.

3. Account Freezing and Deletion

Your account may be frozen or restricted in the following circumstances:

  • Disrupting or attempting to disrupt the normal operation of the Service;
  • Violating these Terms or related rules;
  • Violating national laws and regulations;
  • Account activity reasonably judged to be abnormal;
  • Upon request of competent state authorities.

We may delete accounts that have not been signed in for 36 consecutive months and have no unexpired services. In the event of freezing or deletion, you may appeal through the applicable procedure, and we have the right to decide whether to restore the account based on our verification.

4. Acceptable Use

When using the Service, you must comply with the laws and regulations of the People's Republic of China and must not use the Service for:

  • Any content that violates national laws, regulations, or policies;
  • Information involving state secrets or endangering national security;
  • Obscene, pornographic, gambling, violent, terrorist, or crime-inciting content;
  • Infringing the intellectual property, reputation, privacy, or other lawful rights of others;
  • Disrupting or attempting to disrupt network security (including but not limited to malicious scraping, traffic attacks, and reverse engineering);
  • Facilitating others in publishing the prohibited content above.

If you violate the above, we have the right to delete content, suspend or terminate the Service, and freeze or delete part or all of your account functions.

5. Fees and Payment

FutureOS operates on a prepaid model and bills based on actual token consumption; specific prices are as published on the platform. Online top-up is supported via Alipay and WeChat Pay. Top-up amounts are non-refundable, non-withdrawable, and non-transferable.

6. Privacy

We value your privacy. For details on how information is collected, used, and protected, please see the Privacy Policy.

7. Intellectual Property

The intellectual property rights in FutureOS's logo, the "FutureOS" mark, technology, and code belong to Westlake Future Gene Technology (Hangzhou) Co., Ltd. Rights in conversation content you generate through the platform follow the open policies of the respective model providers. Without permission, you may not copy, modify, or distribute any FutureOS content (code, design, documentation, etc.).

8. Open Source License

FutureOS's core code is released as open source; specific license terms are in the LICENSE file in the project repository. The open source license applies only to the code itself and does not cover the FutureOS trademark, logo, or hosted service.

9. Confidentiality

We undertake to keep your account information and business data confidential and not to disclose them to third parties, except: as required by law, with your consent, where the information is already public, or where necessary disclosure to service providers is required for the purposes of these Terms.

10. Disclaimer

Content generated by AI models may contain inaccuracies and is provided for research reference only; it does not constitute professional advice. We are not liable for unavailability caused by upstream model provider outages, network failures, or force majeure. We are not liable for service interruptions caused by natural disasters, government actions, or power or communication failures.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, punitive, special, or consequential damages arising in connection with these Terms. You are responsible for handling third-party claims arising from your violation of these Terms and for indemnifying us against resulting losses.

12. Governing Law and Jurisdiction

The validity, interpretation, modification, performance, and dispute resolution of these Terms are governed by the laws of the People's Republic of China. Disputes arising from these Terms shall first be resolved through friendly negotiation; if negotiation fails, either party may bring an action in a competent people's court in the location of Westlake Future Gene Technology (Hangzhou) Co., Ltd.

13. Notices

We send notices via website announcements, email, or other means, using the contact information you provide. Notices are deemed delivered once sent. Your notices to us should be sent through our publicly published contact channels.

14. Amendment and Termination of the Terms

We have the right to amend these Terms and will notify you via platform announcement or email. Continued use of the Service after a change constitutes acceptance of the revised Terms. These Terms terminate upon account deletion or mutual agreement to end the Service, but the confidentiality, intellectual property, jurisdiction, and other clauses that by their nature survive termination remain in effect.